ICT Operations Advisory (ITIL/ITSM) - Digital & ICT Advisory

Is your IT organisation configured to effectively support your digital business in today’s rapidly evolving landscape? Many organisations rely on traditional Plan-Build-Operate models for their IT, while others have transitioned, in whole or in part, to more agile continuous delivery models for applications and data. However, ensuring optimal alignment between your IT strategy and your overall business strategy requires careful structuring and staffing of your IT organisation.

That’s where Business Aspect comes in. As a leading provider of ICT Operations Advisory services, we can help your organisation assess the performance of your IT operations and its alignment with organisational requirements. Our team of highly experienced experts in IT operations management, organisational design, and change management is adept in frameworks such as ITIL, COBIT, and Scaled Agile (SAFe). With our extensive knowledge and expertise, we can provide comprehensive support to help your IT organisation meet the demands of today’s digital business landscape.

So, how do you know if your organisation needs to engage with Business Aspect? There are several indicators to look out for. If you have concerns about staff skills or IT service performance, if you’re undergoing significant changes in how IT is delivered (such as moving to Agile or adopting Cloud), or if you simply want to improve the way IT is delivered with more team and user self-service, then Business Aspect can assist.

Our ICT Operations Advisory Process

Our approach at Business Aspect is to first identify the problem to be solved. This may involve conducting a formal maturity assessment of your IT operations or targeting specific problem situations that need resolution.

Once the problem is identified, we elaborate on it, describing a future state that resolves the issue.

We then identify a range of options for improvement and develop a comprehensive plan of action tailored to your organisation’s unique needs.

One of the key strengths of Business Aspect is our ability to provide coaching throughout the change process. We understand that organisational redesign and change management can be complex and challenging, and our experienced consultants can work closely with your team to ensure a smooth and successful transition.

By engaging with Business Aspect, you can benefit from our structured approach and extensive expertise in IT operations management and organisational design. We can help your IT organisation become better equipped to support your digital business needs, improve performance, and drive successful outcomes in today’s dynamic business environment. Don’t let your IT operations hold back your digital business ambitions – partner with Business Aspect for comprehensive ICT Operations Advisory services that deliver real results.

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